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Question

slow response to private message

  • August 1, 2026
  • 1 reply
  • 10 views

How long does it take for someone to respond back to a private message? 

1 reply

Anneline M
iD Mobile Employee
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  • iD Mobile Employee
  • August 3, 2026

Hi ​@Kk13

 

We’re sorry to hear about the experience you’ve had regarding receiving a response via private message. 

 

Kindly please confirm which platform you’ve sent us a private message on and we’ll be happy to look into this further. 

 

Thanks, 

 

Anneline