I’ve recently switched to ID Mobile and everything works fine except my text (SMS) messages. When I send a text message, I get a ‘message failed to send’ notification, even though the recipient does in fact receive the message. However, when they reply, I don’t receive their response!Ive reloaded the SIM card and also have good mobile coverage, so that’s not the problem. I use an iPhone SE which has always worked well.Anyone have any ideas how to fix this problem please?.

There’s a couple of things to try, which usually fix this problem, @VLatter.If running iOS 18 or later, check the phone number is correct under Settings > Apps > Phone.Do a network reset on your iPhone, with the iD SIM.The iOS user guide should explainall the reset procedures for your device.This community article might help.

Hello @VLatterThank you for getting in touch.We are very sorry to hear you are experiencing issues with text messages.Can you please take a look at the link provided by the wonderful @andewhiteand let us know if this helps?Thanks,Nat

SMS message failures | iD Mobile Community

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