I'm due to upgrade but for past couple of days I've not been able to log into my ID Mobile account.
Tried via the app and different browsers. I know I'm putting the correct information in as I logged in last week.
Tried uninstalling the app.
Can't reset password as it keeps saying - you're ready to go, just add your phone number and then we're back to 'sorry your details do not match our records '
Please help it's driving me mad!!!!
Thank you
Best answer by Matthew T
Hey
+24Hey
+24Awesome
Tried to register mine but it keeps telling me my details don't match.. haven't been able to successfully register since I got idmobile. Frustrating
+22Tried to register mine but it keeps telling me my details don't match.. haven't been able to successfully register since I got idmobile. Frustrating
Hi
Thanks for getting in touch. We are sorry to hear you are experiencing issues when registering.
Please take a look at the link provided by
Thanks,
Natalie
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