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Question

The App

  • March 7, 2025
  • 1 reply
  • 12 views

WelshWife
New
 Contributor

Unfortunately, trying to register on the app it won’t recognise my mobile number or my password and all I get is this.

 

Please help me. Thank you

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8008 replies
  • March 7, 2025

Hi ​@WelshWife 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom