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The App

  • March 7, 2025
  • 1 reply
  • 16 views
WelshWife
Active Contributor

Unfortunately, trying to register on the app it won’t recognise my mobile number or my password and all I get is this.

 

Please help me. Thank you

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • March 7, 2025

    Hi ​@WelshWife 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

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