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trade in enquiry

J
New
 Contributor

No communication whatsoever for trade in. Left in the dark. What is happening? How is this allowed?

Best answer by Tom

Hi ​@Jimbobulated 

 

Sorry you feel this way, have you received the trade in pack to send the device to us?

 

What stage of the trade in are you currently at?

 

Tom

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    MZone
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    • MZone
    • Platinum 
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    • 1224 replies
    • March 13, 2025

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tom
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    • Tom
    • iD Mobile Employee
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    • Answer
    • March 14, 2025

    Hi ​@Jimbobulated 

     

    Sorry you feel this way, have you received the trade in pack to send the device to us?

     

    What stage of the trade in are you currently at?

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    J
    New
 Contributor
    • Jimbobulated
    • Author
    • New
 Contributor
    • 2 replies
    • March 14, 2025

    All sorted. Thank you. Communication was shocking!

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8584 replies
    • March 14, 2025

    Hi ​@Jimbobulated 

     

    Glad to hear it’s sorted.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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