Skip to main content
Solved

trade in enquiry


No communication whatsoever for trade in. Left in the dark. What is happening? How is this allowed?

Best answer by Tom

Hi ​@Jimbobulated 

 

Sorry you feel this way, have you received the trade in pack to send the device to us?

 

What stage of the trade in are you currently at?

 

Tom

View original

4 replies

MZone
Gold Contributor
Forum|alt.badge.img+18
  • Gold Contributor
  • 716 replies
  • March 13, 2025

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8008 replies
  • Answer
  • March 14, 2025

Hi ​@Jimbobulated 

 

Sorry you feel this way, have you received the trade in pack to send the device to us?

 

What stage of the trade in are you currently at?

 

Tom


  • Author
  • New
 Contributor
  • 2 replies
  • March 14, 2025

All sorted. Thank you. Communication was shocking!


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8008 replies
  • March 14, 2025

Hi ​@Jimbobulated 

 

Glad to hear it’s sorted.

 

Tom