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trade in enquiry

  • March 13, 2025
  • 4 replies
  • 84 views

No communication whatsoever for trade in. Left in the dark. What is happening? How is this allowed?

Best answer by Tom

Hi ​@Jimbobulated 

 

Sorry you feel this way, have you received the trade in pack to send the device to us?

 

What stage of the trade in are you currently at?

 

Tom

4 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • March 13, 2025

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • March 14, 2025

Hi ​@Jimbobulated 

 

Sorry you feel this way, have you received the trade in pack to send the device to us?

 

What stage of the trade in are you currently at?

 

Tom


  • Author
  • New Contributor
  • March 14, 2025

All sorted. Thank you. Communication was shocking!


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • March 14, 2025

Hi ​@Jimbobulated 

 

Glad to hear it’s sorted.

 

Tom