Skip to main content
Solved

trade in enquiry

  • March 13, 2025
  • 4 replies
  • 92 views
J
New Contributor

No communication whatsoever for trade in. Left in the dark. What is happening? How is this allowed?

Best answer by Tom

Hi ​@Jimbobulated 

 

Sorry you feel this way, have you received the trade in pack to send the device to us?

 

What stage of the trade in are you currently at?

 

Tom

    4 replies

    MZone
    Platinum 
Contributor
    Forum|alt.badge.img+22
    • MZone
    • Platinum 
Contributor
    • March 13, 2025

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • Answer
    • March 14, 2025

    Hi ​@Jimbobulated 

     

    Sorry you feel this way, have you received the trade in pack to send the device to us?

     

    What stage of the trade in are you currently at?

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    J
    New Contributor
    • Jimbobulated
    • Author
    • New Contributor
    • March 14, 2025

    All sorted. Thank you. Communication was shocking!

    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • March 14, 2025

    Hi ​@Jimbobulated 

     

    Glad to hear it’s sorted.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement