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transaction code


 

Mini

Hi, I didn’t receive a welcome email so I didn’t get a transaction code. I’m switching over to ID mobile. Can someone help me? I’ve looked at live chat and it doesn’t show up

Best answer by MZone

 

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MZone
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  • Platinum 
Contributor
  • 1218 replies
  • Answer
  • May 29, 2025

Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8434 replies
  • May 30, 2025

Hi ​@islam amin 

 

Have you checked the above from ​@MZone?

 

If you still require any assistance please let us know so we can get in touch.

 

Tom


Audrey Burkett
New
 Contributor

No didn't receive welcome  email just qr code for esim download


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  • iD Mobile Employee
  • 310 replies
  • July 3, 2025

Hi ​@Audrey Burkett 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Anika