Hi. I've transferred my number from 02. When I dial out, having incoming calls, incoming texts are all my old 02:number but if I text out, it's the allocated number that should be dead from id?
The online log in system also doesn't recognise my transferred o2 number?
Best answer by Tyler
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+26Hi. I've transferred my number from 02. When I dial out, having incoming calls, incoming texts are all my old 02:number but if I text out, it's the allocated number that should be dead from id?
This can happen if you used the iD SIM in your phone before the number transfer (from O2) took place,
Depending on your phone, either the Apple iMessage service or the Google RCS service hasn’t recognised the number mobile for your mobile device has changed to the number you wanted to keep.
This community article might help.
🤞
It's a Motorola razr 50
+24Hi
Please visit the link that
The link will provide the steps to update your settings.
Kash
Hi
I’m having the same issue. I have a samsung galaxy s24. Can you please help?
+25
Have you tried the previously linked article?
Tom
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