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Question

two diiferent mumbers

Kate Crockatt
New
 Contributor

My old number has been transferred to calls but text messages is still new iD number. How can I get old number for text message too? Thanks Kate

    4 replies

    andewhite
    Platinum 
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    • andewhite
    • Platinum 
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    • 12061 replies
    • March 14, 2025

    These community articles should help with your issue, ​@Kate Crockatt. 

    Forum member (non-iD).
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8008 replies
    • March 14, 2025

    Hi ​@Kate Crockatt 

     

    I’d recommend the same articles as ​@andewhite above, your device may need some settings changed.

     

    Tom

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    Kate Crockatt
    New
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    • Kate Crockatt
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    • 1 reply
    • March 14, 2025

    Thanks. I think I have fixed it by turning RCS off. 

    MZone
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    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8008 replies
    • March 14, 2025

    Hi ​@Kate Crockatt 

     

    Glad to hear that’s sorted.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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