I have the exact same issue. The other links can be redeemed but not Apple Music. Can you please send me the correct link

Hey there ​@19817ame5 & ​@DBCooper, 

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link:

https://community.idmobile.co.uk/inbox/overview

Thanks,

Tyler

I have the same problem with the same error message when trying to redeem through the link i was emailed.

Hi ​@eptesicus 

We are sorry to hear this. 

Can you please confirm the error message you are receiving?

Natalie 

As I said in my post, the same one the OP got, and the same one that seemingly everyone gets with these links you send out “UID Missing or Incorrect”

I have the same problem using the 3 months arcade offer link. I get the “UID Missing or incorrect” error

could you please help, and provide a working link?

Don’t understand how they haven’t fixed this for everyone, when it is clearly a problem/a mistake their end as seemingly no one’s links work. Companies will pester and crave your reviews and feedback, and then consistently not fix things or make mistakes like this.

Same issue with me for Apple Music

Hey there ​@eptesicus, ​@kingjubba & ​@Stewart Squire, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link:

https://community.idmobile.co.uk/inbox/overview

Thanks,

Tyler

Hi. I have the same issue with Apple Music. Can you private message me please.