Getting to the end of my wits now. I cannot access my account through ANY device since changing my email, I can however receive promotional garbage, bill information etc..but cannot receive password reset to enable me to access my account. I have contacted customer services 5 times and they confirm my new email is registered but still no password reset is sent. They have even passed it to their ‘technical department’ but still no access. I now believe iD to be in breach of contract as they alone are blocking my account access thus not providing service that i am paying for. Anyone help..? Oh and DONT mention the steps already taken..i.e clearing cache, restarting device etc as this has already been done