​@kunal  Try using this method

https://my.idmobile.co.uk/switch-to-id/keep-number

Joe

Hi ​@kunal ,

Yes, that’s correct, please try using the link shared above:

https://my.idmobile.co.uk/switch-to-id/keep-number

This is the correct page to submit your PAC code and choose your switch date. Once completed, your number transfer should be scheduled, and you’ll receive a confirmation when it’s processed.

Lamiya

Thank you for the response. Tried that. Still the same issue. After adding in the details I'm unable to enter date of switch 

Hi ​@kunal,

I’ve sent you a Private Message to get some more details.

Thanks.

Hi, I'm having the same issue here, attempts using both methods and the app all failing. Any other suggestions?

Hi ​@some_chap,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

Hello, I am having the same issue as above. I have tried on both app and web browser, but still I am unable to click on any date. Please can someone assist me?

Hi ​@OWENROBSON 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Zandile m

The iD Mobile Team 

I have the same issue - Please help
Direct link did not work

Hi ​@Elusion,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

Hello

I am having the same issue can you help?