​@kunal  Try using this method

https://my.idmobile.co.uk/switch-to-id/keep-number

Joe

Hi ​@kunal ,

Yes, that’s correct, please try using the link shared above:

https://my.idmobile.co.uk/switch-to-id/keep-number

This is the correct page to submit your PAC code and choose your switch date. Once completed, your number transfer should be scheduled, and you’ll receive a confirmation when it’s processed.

Lamiya

Thank you for the response. Tried that. Still the same issue. After adding in the details I'm unable to enter date of switch 

Hi ​@kunal,

I’ve sent you a Private Message to get some more details.

Thanks.

Hi, I'm having the same issue here, attempts using both methods and the app all failing. Any other suggestions?

Hi ​@some_chap,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

Hello, I am having the same issue as above. I have tried on both app and web browser, but still I am unable to click on any date. Please can someone assist me?

Hi ​@OWENROBSON 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Zandile m

The iD Mobile Team 

I have the same issue - Please help
Direct link did not work

Hi ​@Elusion,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

Hello

I am having the same issue can you help?

Hi ​@Matt IDmobile,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

Hi, I am having the same issue. Could you please help

Calendar to switchPAC over number not functioning 

Hi ​@Norrie63,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

Gemma

your message was over 10hrs ago

i I got 1 message after this, and nearly 7hrs later I still await a resolution to this fault - a fault which based on the numerous messages, looks highly regular and very obviously a fault on the set up

as a new customer to ID Mobile, this is Not an impressive start to my experience with ID Mobile, when still in ky 14 day cooling off period 

so No - Not happy with the response to an initial message posted 22hrs ago 

Hi ​@Norrie63 ,

Thank you for the message, and sorry for the inconvenience.

I've sent a response regarding this matter on the private chat. Please have a look.

-Michael Z

I have responded with copied detail, supplied directly from current provider 

Hi ​@Norrie63,

Thanks for letting us know. I have responded to you and will continue to assist you from there.

Regards,

Gemma M

The iD Mobile Social Media Team