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Question

unlimited data not working abroad

  • July 8, 2025
  • 2 replies
  • 43 views
Leanne Docherty
Community Member

My daughter has unlimited data but is unable to use it. She is currently in Belgium 

mans her location will not work 

    2 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • July 8, 2025

    https://community.idmobile.co.uk/roaming-76/what-is-roaming-and-how-does-it-work-44964

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • July 8, 2025

    Hi ​@Leanne Docherty 

     

    Sorry to hear this, is it just data they’re unable to use?

     

    How are texts and calls?

     

    Have they tried manually connecting to a network instead of using automatic network selection in the settings?

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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