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Uograde phone

  • March 6, 2025
  • 3 replies
  • 47 views
Neweycoop
New Contributor

Normally my id mobile bill includes how many days until I can upgrade my phone.

That notification has now disappeared with just 3 weeks to go!

Odd, I bought the phone/contract from Currys.

Thanks in advance,

Neil

Best answer by Natalie W

Glad to hear you have located the information ​@Neweycoop 

 

Please get in touch if you require any further assistance. 

 

Natalie 

    3 replies

    N
    iD Mobile Employee
    Forum|alt.badge.img+22
    • Natalie W
    • iD Mobile Employee
    • March 6, 2025

    Hello ​@Neweycoop 

     

    Thank you for getting in touch. 

     

    You can view your upgrade availability date via the ‘my plans’ option in the iD Mobile app.

    Please let us know if you have any questions. 

     

    Thanks, 

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Neweycoop
    New Contributor
    • Neweycoop
    • Author
    • New Contributor
    • March 6, 2025

    Thanks Natalie.

    Yes it's there!

    It seems a bit sneaky to not have it on the home page with just a month to go!

    Neil

    N
    iD Mobile Employee
    Forum|alt.badge.img+22
    • Natalie W
    • iD Mobile Employee
    • Answer
    • March 6, 2025

    Glad to hear you have located the information ​@Neweycoop 

     

    Please get in touch if you require any further assistance. 

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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