Skip to main content

update account

  • March 4, 2025
  • 2 replies
  • 29 views
Jan1302
New Contributor

I have 3 phone on my account, 1 mine and the other 2 are my daughters. As they older now I want them to have own account and bank details.

can this be done?

    2 replies

    MZone
    Platinum 
Contributor
    Forum|alt.badge.img+22
    • MZone
    • Platinum 
Contributor
    • March 4, 2025

    iD do not offer an option to transfer accounts to other parties. 

    This is due to an account requiring credit/security checks prior to the contract activating.

    They would have to take out new contracts in their own names.

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
    Forum|alt.badge.img+22
    • Natalie W
    • iD Mobile Employee
    • March 4, 2025

    Hello ​@Jan1302 

     

    Thank you for getting in touch. 

    As ​@MZone has advised, we are not able to transfer ownership of an account but your daughters are welcome to apply for their own accounts online or by calling the team on 0207 139 1397.

     

    Thanks, 

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement