My contract is up & I've chosen to get a Sim only deal with ID mobile rather than upgrade to a new phone. Do I have to cancel my existing direct debit for the old contract or will this be automatically updated
+20Did you take out a new SIM only deal with a new phone number or just change your existing plan?
+9
How ever if you've just order a new SIM you'll get a new number, so you would have to make sure your not paying for two contracts so yes you would have to first speak to sales or an agent and get your orginal one cancelled by them.
Joe
+20If you have taken a new number you usually have to give 30 days notice to cancel your old contract.
+24Hi
If you are wanting to cancel the old contract and lose the old number you’ll need to request a disconnection.
Kash
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