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Upgrade!?

Forum|Forum|11 months ago
March 5, 2025
2 replies
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Dawn Chisholm
New Contributor

Hello

i I have been given an “upgrade” as my contract is now over, I’ve looked online and I can get a better contact elsewhere or with a third party using ID mobile as a new contract? Am I better to just do that?

Best answer by MZone

Different providers offer different deals unfortunately. The better deals are probably taking a new number rather than upgrading. If you wanted to keep your number and stay with iD you will either need to upgrade or take out a new number and then do a triangle port to another network and then back to iD again.

+22

MZone
Platinum  Contributor
Answer
Forum|Forum|11 months ago
March 5, 2025

Different providers offer different deals unfortunately. The better deals are probably taking a new number rather than upgrading. If you wanted to keep your number and stay with iD you will either need to upgrade or take out a new number and then do a triangle port to another network and then back to iD again.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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+25

Tom
iD Mobile Employee
Forum|Forum|11 months ago
March 5, 2025

Hi @Dawn Chisholm

Upgrade deals and new customer deals are often different, it’s up to you if you’d like to purchase a new, separate plan over upgrading the existing one.

Please note that if you do purchase a new, separate plan, you’ll be given a new number, it isn’t possible to transfer a number directly from iD Mobile to iD Mobile and that you would be subject to a credit check.

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.