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Upgrade!?

Dawn Chisholm
New
 Contributor

Hello

i I have been given an “upgrade” as my contract is now over, I’ve looked online and I can get a better contact elsewhere or with a third party using ID mobile as a new contract? Am I better to just do that?

Best answer by MZone

Different providers offer different deals unfortunately. The better deals are probably taking a new number rather than upgrading. If you wanted to keep your number and stay with iD you will either need to upgrade or take out a new number and then do a triangle port to another network and then back to iD again. 

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    MZone
    Gold Contributor
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    • MZone
    • Gold Contributor
    • 827 replies
    • Answer
    • March 5, 2025

    Different providers offer different deals unfortunately. The better deals are probably taking a new number rather than upgrading. If you wanted to keep your number and stay with iD you will either need to upgrade or take out a new number and then do a triangle port to another network and then back to iD again. 

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    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
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    • March 5, 2025

    Hi ​@Dawn Chisholm 

     

    Upgrade deals and new customer deals are often different, it’s up to you if you’d like to purchase a new, separate plan over upgrading the existing one.

     

    Please note that if you do purchase a new, separate plan, you’ll be given a new number, it isn’t possible to transfer a number directly from iD Mobile to iD Mobile and that you would be subject to a credit check.

     

    Tom

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