Upgrade!? | iD Mobile Community
Skip to main content
Answer

Upgrade!?

  • March 5, 2025
  • 2 replies
  • 98 views

Dawn Chisholm
New Contributor

Hello

i I have been given an “upgrade” as my contract is now over, I’ve looked online and I can get a better contact elsewhere or with a third party using ID mobile as a new contract? Am I better to just do that?

Best answer by MZone

Different providers offer different deals unfortunately. The better deals are probably taking a new number rather than upgrading. If you wanted to keep your number and stay with iD you will either need to upgrade or take out a new number and then do a triangle port to another network and then back to iD again. 

2 replies

MZone
Platinum 
Contributor
Forum|alt.badge.img+22
  • Platinum 
Contributor
  • Answer
  • March 5, 2025

Different providers offer different deals unfortunately. The better deals are probably taking a new number rather than upgrading. If you wanted to keep your number and stay with iD you will either need to upgrade or take out a new number and then do a triangle port to another network and then back to iD again. 


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • March 5, 2025

Hi ​@Dawn Chisholm 

 

Upgrade deals and new customer deals are often different, it’s up to you if you’d like to purchase a new, separate plan over upgrading the existing one.

 

Please note that if you do purchase a new, separate plan, you’ll be given a new number, it isn’t possible to transfer a number directly from iD Mobile to iD Mobile and that you would be subject to a credit check.

 

Tom