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Upgrade to a sim only contract

  • August 17, 2026
  • 1 reply
  • 4 views

Viktor Laszlo
Community Member

Hi, I need to upgrade, but I only see phone deals. I want sim only contract 

 

Thank you 

 

Viktor Laszlo 

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • August 19, 2026

Hi ​@Viktor Laszlo

 

Thank you for reaching out, and I'm sorry for any confusion regarding the upgrade options available to you.

 

SIM-only upgrade options become available 24 days before your minimum contract term ends. Once you're within this 24-day upgrade window, you'll be able to view the SIM-only options available to you, subject to eligibility.

 

If you're currently only seeing handset upgrades, this means you're not yet within the SIM-only upgrade window.

 

Once you're eligible, you can contact our Sales Team via Live Chat or by calling 0800 049 0250. They'll be able to check your account and discuss the SIM-only plans available to you.

 

We apologise for any inconvenience and appreciate your understanding.

 

Owethu