I’m trying to upgrade but every time I try & check out it says I need an Email address onto my account. I obviously already have an email address added onto my account so what’s going on here?
Solved
upgrade won’t go through
Best answer by andewhite
Perhaps the iD app or “My iD Account” online services aren’t working properly,
This forum has many topics and posts about issues using the ‘new’ iD self-service applications.
+26Perhaps the iD app or “My iD Account” online services aren’t working properly,
This forum has many topics and posts about issues using the ‘new’ iD self-service applications.
+24Hey there
Please try via both the app/website. If still not working, we’d recommend contacting our sales team on 02071391397.
Thanks,
Tyler
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