Never had texts on either 3 or EE.

Hi ​@MickRoberts ,

Here are a few troubleshooting steps that might help:

Voicemail Navigation
-Dial 123 to access your voicemail.
-Use the ‘*’ (star) key to return to the main menu from any submenu.
-If you’re unable to exit menus, hang up and redial to start fresh.

Number Formatting Issue (+44)
-When you receive a text with 44 7976..., simply add a ‘+’ before 44 when dialing (e.g., +44 7976...).
-Alternatively, save the number in your contacts with the correct international format.

Login Process on PC
-Clear your browser cache and cookies.
-Try using a different browser or incognito mode.
-If the login still takes multiple steps, ensure you’re using the latest version of the site: https://www.idmobile.co.uk/.

Lamiya
iD Mobile Team

​@MickRoberts  I've never ever had a text from voicemail stating the callers number, it's always been my voicemail number see below. But within the voicemail message once you've called the voicemail it will state the phone number of the caller in the announcement and then play the message left. 

Joe🙂

Yes, EE you’d press I think it was 3,4 or 5 to send you the callers number.

Thanks Lamiva,

You didn’t answer the question about not receiving a text of the callers number.

Yes I don’t want to hang up & start again, that’s the whole point. I’ll try the star key next time thank you.

Yes, again that is the whole point, why don’t ID Mobile simply put the +44 in it? Why go to all that work, trouble, to send us the number, but then simply not send us the correct number? We dial it & it doesn’t work, & we have to start again. 
The number is already saved as the person, you send us the incorrect number to dial directly from the text,

You’ve got everything wrong about the logging in, as I suspect you are overseas. Please try it, then answer me. No​@WelshPaul will come on soon to correct you.

Thanks Lamiva,

You didn’t answer the question about not receiving a text of the callers number.

Yes I don’t want to hang up & start again, that’s the whole point. I’ll try the star key next time thank you.

Yes, again that is the whole point, why don’t ID Mobile simply put the +44 in it? Why go to all that work, trouble, to send us the number, but then simply not send us the correct number? We dial it & it doesn’t work, & we have to start again. 
The number is already saved as the person, you send us the incorrect number to dial directly from the text,

You’ve got everything wrong about the logging in, as I suspect you are overseas. Please try it, then answer me. No doubt ​@WelshPaul will come on soon to correct you.

​@MickRoberts There are a few services that IDMobile doesn't offer compared to other networks as already mentioned.

Joe 🙂

​@MickRoberts  I've never ever had a text from voicemail stating the callers number, it's always been my voicemail number see below. But within the voicemail message once you've called the voicemail it will state the phone number of the caller in the announcement and then play the message left. 

 

Joe🙂

 

Yes thanks, yes it does say the number which you have to write down frantically looking for a pen, some networks has option to press 4 to receive the callers number.

Yes thanks, I know these that piggyback the networks don’t offer all services, I thought ID mobile did do this one when I first joined them, it’s often hard to get an answer from the overseas staff if they can’t understand your question.