Hi ​@rcgrace1980,

Thank you for getting in touch with us. The emails you have received indicate that your order is being processed, but we would not be able to confirm the outcome of the credit check or the delivery status from here.

Please contact our Live Chat team or send us a private message via Facebook or Instagram, and an advisor will be able to check your order and confirm the current status for you.

Live Chat: https://www.idmobile.co.uk/live-chat 

Facebook: https://www.facebook.com/idmobileuk 

Instagram: https://www.instagram.com/id_mobile/ 

Thanks,

Tashnieka
The iD Mobile Team

hi there.

I've just been in touch with the live chat team and have confirmed that it has gone through ok

Hi ​@rcgrace1980 

Thank you for the update.

Please get in touch with us should you need any assistance we will be happy to assist.

Thank you,

Zandile M

The iD Mobile Team