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what exactly does ID mobile do?

  • November 16, 2024
  • 3 replies
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Paul Schofield
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I have no idea what I am paying for so I cancelled it

Can anyone explain to me what ID mobile does, what am I paying for exactly?

Best answer by andewhite

Perhaps an iD account was opened fraudulently in your name, ​@Paul Schofield

Anyway, cancelling the direct debit for iD Mobile has put the ‘unknown’ iD contract & account into arrears. It appears iD might’ve sold the account debt to debt collectors.

This community article might help. 

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Daz_S
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  • November 16, 2024

If you’ve cancelled then I guess it no longer matters and I guess you meant what were you paying for. Regardless I’ll try to answer this.

 

They, being a mobile virtual network operator (MVNO), provide a mobile network service, though most of us tend to say a mobile phone service or mobile phone provider, whether that be a SIM, or eSIM, with or without a phone either bought outright or purchased throughout the duration of your 12/24 month contract.

They’re focusing on providing value packages with simple features.

They, being a Currys owned business, would have negotiated a deal with Three UK. That deal allowed iD to ‘rent’ part of Three’s infrastructure. Chances are the deal agreed allowed iD to offer their services at low cost, no frills. But yes as the old saying goes, you get what you pay for.

For me anyway, it was the cheapest provider for what I get - unlimited minutes and texts and (although I don’t need this) a higher data bundle than what I had with my previous MVNO. Going direct to Three was way more expensive. So for the price it was a very cheap way to get a SIM.

(I highlighted the main answer in bold)

Should you require more information, please feel free to read this wiki result - https://en.wikipedia.org/wiki/ID_Mobile


Paul Schofield
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  • December 18, 2024

Now I am getting emails from solicitors asking for money regarding ID mobile 

I don't get it.

My phone doesn't work any differently since I cancelled or stopped paying so I am guessing I don't need it.

What should I do?


andewhite
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  • December 18, 2024

Perhaps an iD account was opened fraudulently in your name, ​@Paul Schofield

Anyway, cancelling the direct debit for iD Mobile has put the ‘unknown’ iD contract & account into arrears. It appears iD might’ve sold the account debt to debt collectors.

This community article might help.