I can not receive a code from WhatsApp to login, when I try the phone call way, I get a call it then tells me to press a number to get the code then the call ends. I am using a iPhone XR and have just switched to ID from lebara porting my number also, I was able to use WhatsApp before moving to ID but I stopped using WhatsApp about 10 month ago and deleted the app, Now I need to use it again. Any help will be appreciated
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Best answer by Darth Snolin
bit of an update…… whatsapp now say they are aware of the issue and are working on a fix!!!
thanks everyone for your assistance, hopefully i’ll get a positive outcome soon.
Darth Snolin wrote:
and this message when requesting a message
Hi did you manage to get the code in the end?? I’ve got this issue ongoing now
+25
It looks like they spoke to WhatsApp directly for support, which is what we’d recommend for WhatsApp related issues, we at iD Mobile have no control or access to their services.
Tom
Hey everyone, thanks so much for your advices and guidance, the issue has been sorted now, had to open a live whatsapp chat with whatsapp directly and in the end it just decided to work! No idea if the live chat worked or not but there we go….
1 person likes this
I’ve just joined the network, the phone is for my son. I have tried to set up what’s app but having the same issues with the code not sending and the same for the phone call. Has anyone found the solution for this?
+4Hi
We would advised to speak to WhatsApp directly for support, which is what we’d recommend for WhatsApp related issues, we at iD Mobile have no control or access to their services.
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