WhatsApp

Check the language settings in WhatsApp are set to English. 

Hi ​@Gill Green 

I’m unsure why this would be, it’ll be worth checking your app language settings as ​@MZone suggests.

Tom

Thanks both, I appreciate but don't understand your responses as I did state that I had check languages. 

But, I am impressed with iD's customer service and fault finding. Hopefully with the receipt if a new sim the issue will be resolved 😉

The SIM has nothing to do with WhatsApp gif’s been Spanish. What model phone handset are you using?

Thank you, it’s a Samsung S20 fe 5g about 30 months old

WhatsApp is available in over 40 languages on iPhone and up to 60 on Android.

WhatsApp follows the language of your phone. For example, if you change the language of your phone to Spanish, WhatsApp will be in Spanish.

Change your phone's language

1. Go to your phone's Settings.
2. Tap Language.
3. Tap a language.

Change your language in WhatsApp

If you're using an Android, you might be able to change WhatsApp's language from the app. You can choose your language on the Welcome screen or, if you’re already using WhatsApp:

1. Tap 

   

    > Settings > App Language. 
2. Tap a language.

Note: Can't see this feature? It might not be supported in your country or region.

Please also edit your original post and remove your mobile number as this is a public forum. 

UPDATE!!

Perhaps the weather- since switching both on/off again they're now again.

Thankyou for your efforts in trying to offer suggestions 😊 

Hi

I've just read your last message to me please advise me how I edit my original post and remove telephone number. I am new to iD Mobile and didn't realise it was a public forum. Thanks so much for your help

Click on the 3 dots underneath the post and should show edit. I have also reported this. 

Hi ​@Gill Green 

Glad to hear this has been resolved. 

Please reach out if you require assistance in the future. 

Thanks, 

Natalie 

Great service from iD, only issue is that it was suggested I removed telephone number but I didn't have 3 dots under message. They have appeared now but I have to leave the site. Sorry, if I appear thick....somewhat confused 😕 

I have reported it so a mod will remove your number from the post if you are unable to. 

Thank you so much MZone, it's great to have someone prepared to help. Technology sometimes gets the better of me at 75!! 😀

I was GOT!! But vigilance got the better of the perpetrator ....thank goodness for TV scammer programmes.

Folks reading this beware of scammers....my fault for initially leaving my phone number.

Oh, the naivety of us of a certain age!!