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Question

where do i submit my PAC code

  • March 20, 2026
  • 3 replies
  • 13 views
S
New Contributor

I jave just recieved my new sim but want to keep my old number. Ive activated the new sim but cant find where to submic my pac. Help?

    3 replies

    K
    iD Mobile Employee
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    • Kwanele Z
    • iD Mobile Employee
    • March 20, 2026

    Hi ​@Sophiebagera,

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Kwanele

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    S
    New Contributor
    • Sophiebagera
    • Author
    • New Contributor
    • March 20, 2026

    Thank you. All sorted now x

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • March 21, 2026

    Hi ​@Sophiebagera 

     

    Thank you for letting us know the matter has been resolved.

    If you need any further assistance, please don’t hesitate to reach out to us.

     

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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