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Question

where do i submit my PAC code

  • March 20, 2026
  • 5 replies
  • 68 views

I jave just recieved my new sim but want to keep my old number. Ive activated the new sim but cant find where to submic my pac. Help?

5 replies

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  • iD Mobile Employee
  • March 20, 2026

Hi ​@Sophiebagera,

 

I've just sent you a private message to help get this sorted.


To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


I'll speak to you there.


Thanks.

Kwanele


  • Author
  • New Contributor
  • March 20, 2026

Thank you. All sorted now x


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  • iD Mobile Employee
  • March 21, 2026

Hi ​@Sophiebagera 

 

Thank you for letting us know the matter has been resolved.

If you need any further assistance, please don’t hesitate to reach out to us.

 

Michael Z


  • New Contributor
  • April 4, 2026

I'M having the same issue can you send me the details on how to do this?

Tha ms


Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • April 4, 2026

Hi ​@NicoSkin,

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

We'll speak to you there.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team