Has something changed (well obviously it has!) . I can no longer send a text to a short code number, I have sent messages to this number before for a year or two , up until a couple of weeks ago. I haven't changed any of my out of plan preferences ( I have checked my settings ). I still have a full amount cap in place and have my account set to send out to premium numbers and short code numbers ?
Solved
why can't I send SMS to shortcode ?
Best answer by Wispa
Sorry i never replied , I have found the issue is with Google not ID , my phone was set using Google. SMS messaging obviously they have changed something Security wise ? , I have changed it over to Samsung messaging and all works again , so thank you for your response 😃
+24Hi
Welcome to the Community!
Have you checked that your phone doesn’t have any premium SMS restriction?
Kash
Yes I have my phone set for premium SMS to "Never ask" and allow i have my ID account set to Premium SMS Allowed and a unused bill cap when sending, As I say it has been working fine just suddenly stopped , I have the same phone and not changed any phone settings
+24Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
Sorry i never replied , I have found the issue is with Google not ID , my phone was set using Google. SMS messaging obviously they have changed something Security wise ? , I have changed it over to Samsung messaging and all works again , so thank you for your response 😃
1 person likes this
Please help - what was the solution as I have the same issue that I cannot reply to a text from my bank that is time critical
Hello
Thanks for getting in touch.
The original poster added to the thread with this as their solution.
Wispa wrote:
Sorry i never replied , I have found the issue is with Google not ID , my phone was set using Google. SMS messaging obviously they have changed something Security wise ? , I have changed it over to Samsung messaging and all works again , so thank you for your response 😃
Please can you check that your Google settings are correct?
Thanks,
Nat
Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.