Skip to main content
Question

why is my data going so fast

  • July 10, 2026
  • 1 reply
  • 5 views
O
Community Member

My data is going so quickly, I’ve upgraded my contract and I’ve been charged extra. You’ll see that my data has been gone through a few gigabytes in a day… my phone usage hasn’t changed and I’ve never used data like this! 
I need you to look into it for me 

    1 reply

    Gemma M
    iD Mobile Employee
    Forum|alt.badge.img+15
    • Gemma M
    • iD Mobile Employee
    • July 10, 2026

    Hi ​@Orkney1983,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement