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why isnt i collected to network

  • July 20, 2026
  • 1 reply
  • 4 views

Why isn't i collected to network???

1 reply

Anneline M
iD Mobile Employee
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  • iD Mobile Employee
  • July 21, 2026

Hi ​@Chelle941,

 

We’re sorry to hear that you’re having an issue connecting to the network. 

 

Please use the following link to check the coverage in your area: https://www.idmobile.co.uk/help-and-advice/coverage or try to reinsert your SIM, or try your SIM in another phone. This will determine whether the issue is with the handset or with the SIM card itself.

 

Thanks, 

 

Anneline