Hi, I have moved to id with a new sim and have moved my original number to iD. My account shows my correct old phone number but any messages I send are showing the iD mobile number.
i have switched off the RCS and restarted my phone but this has not helped. Can you please advise?
+6Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks,
Hosai
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