Hi,
I purchased 1gb extra data this month as I thought my usage would be higher. I normally have 1gb per month as part of my plan.
However I didn’t need it as I ended up only using 950mb. The add on has just run out and I was anticipating having 1gb left but it looks like my normal monthly allowance was used in priority. Rather than 1gb I have 50mb left.
Is this correct?
i feel cheated out of 1gb.
thsnks
Stupiddougal
Solved
Is Data add on usage used before Monthly data?
Best answer by Gregor
Hi @Stupiddougal
Add-ons are always used after your monthly allowance. It's the best to buy them when you are near the end of your data.
Here is the link to a guideline regarding add-ons.
Kind Regards
View originalAdd-ons are always used after your monthly allowance. It's the best to buy them when you are near the end of your data.
Here is the link to a guideline regarding add-ons.
Kind Regards
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