Accidental bundle purchase! | iD Mobile Community
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Question

Accidental bundle purchase!

  • August 19, 2025
  • 1 reply
  • 13 views

Hi

 

I accidentally purchased a bundle as I was just curious to find out how long it would last, but it seems I clicked on the buy now or something button and it said I've purchased a bundle.

 

Please help!!

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • August 19, 2025

Hey there ​@randomartefacts, sorry to hear that. Unfortunaely, we’re unable to cancel or refund bundles/add-ons unless it was due to a fault of our own.

 

We’re really sorry about that ​@randomartefacts.

 

Kind regards,

Tyler