I was using sat nav via iPhone in Greece. When on Corfu coast, phone switched to Albanian Telecom and got 3 messages in 20 seconds saying I reached limit of £45 and couldn’t use phone for data anymore.
if when I receive bill I am charged extra, I will cancel contract. It’s a total rip off.
i was not given the option to decline Albanian Telecom.
Best answer by WelshPaul
If your device’s network selection is set to automatic, it will automatically connect to the strongest signal. However, it’s up to you to configure your device correctly. Set it to manual mode and always set your spend cap to zero to avoid any nasty surprises when the bill arrives.
+26If your device’s network selection is set to automatic, it will automatically connect to the strongest signal. However, it’s up to you to configure your device correctly. Set it to manual mode and always set your spend cap to zero to avoid any nasty surprises when the bill arrives.
+25Hi
Sorry to hear this, unfortunately as
It’ll be worth considering changing the settings in your device yourself to ensure you’re only ever connected to networks you choose yourself, or more generally speaking to avoid any unwanted costs under any circumstances, adjust the bill cap in your iD Mobile app.
Tom
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