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bill increases x2

  • September 30, 2024
  • 3 replies
  • 86 views
G
New Contributor

My ID bill has doubled without any notice -I cannot make or receive calls -payments are still being taken ,no response from ID and canner get past automatic replies.

Best answer by Matthew T

@Goody -

For Calls, follow this guide:

Your Bills will explain any out of bundle charges:

Thanks.

    3 replies

    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • Answer
    • October 3, 2024

    @Goody -

    For Calls, follow this guide:

    Your Bills will explain any out of bundle charges:

    Thanks.

    iD Community Manager
    Julie wyld
    New Contributor
    • Julie wyld
    • New Contributor
    • August 24, 2025

    Why am I being charged 140 instead of 62.99 a month

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • August 26, 2025

    Hey there ​@Julie wyld, have you changed your direct debit date or plan at all recently?

     

    Thanks,

    Tyler

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