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bill increases x2

  • September 30, 2024
  • 3 replies
  • 80 views

My ID bill has doubled without any notice -I cannot make or receive calls -payments are still being taken ,no response from ID and canner get past automatic replies.

Best answer by Matthew T

@Goody -

For Calls, follow this guide:

Your Bills will explain any out of bundle charges:

Thanks.

3 replies

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • October 3, 2024

@Goody -

For Calls, follow this guide:

Your Bills will explain any out of bundle charges:

Thanks.


Julie wyld
New Contributor
  • New Contributor
  • August 24, 2025

Why am I being charged 140 instead of 62.99 a month


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • August 26, 2025

Hey there ​@Julie wyld, have you changed your direct debit date or plan at all recently?

 

Thanks,

Tyler