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bills on new contract is showing couple months later

  • September 4, 2025
  • 1 reply
  • 14 views
B
Community Member
My contract ended on August 28th, so I chose a new one and changed it in my account, but the next bill shows that it will be available in November. Can you please explain this situation to me?

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 5, 2025

    Hi there ​@Barbora Sulikova, when you change plan/upgrade, your next bill is pro-rata’d. If you changed your direct debit date also, your bill date will change, or changing your plan has likely changed your next invoice date, and therefore payment date.

     

     

    Thanks,

    Tyler

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