bills on new contract is showing couple months later | iD Mobile Community
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bills on new contract is showing couple months later

  • September 4, 2025
  • 1 reply
  • 14 views

My contract ended on August 28th, so I chose a new one and changed it in my account, but the next bill shows that it will be available in November. Can you please explain this situation to me?

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 5, 2025

Hi there ​@Barbora Sulikova, when you change plan/upgrade, your next bill is pro-rata’d. If you changed your direct debit date also, your bill date will change, or changing your plan has likely changed your next invoice date, and therefore payment date.

 

 

Thanks,

Tyler