Hi,
I cancelled my contract within the 14 days cooling off period and believe that an outstanding debt has been passed onto a debt collection agency.
I received an email to say my cancellation has been approved and another all outstanding bills has been paid but I have been receiving calls from an agency related to id mobile debts.
Can anyone help?
Thanks
Hey there
When you cancel with us within the returns period, you’d still be liable for the final bill, which is the time the line-rental was opened for from dispatch.
Would you like us to send a PM and check how much is owed and advise how to pay?
Thanks,
Tyler
Hi Tyler,
Yes please contact via pm.
Cheers
Hey there
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link:
https://community.idmobile.co.uk/inbox/overview
Thanks,
Tyler
Create a new topic and ask a question to the iD Community.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.