Hey there @Tonymccabe84, sorry to hear that.
When you cancel with us within the returns period, you’d still be liable for the final bill, which is the time the line-rental was opened for from dispatch.
Would you like us to send a PM and check how much is owed and advise how to pay?
Thanks,
Tyler
Hi Tyler,
Yes please contact via pm.
Cheers
Hey there @Tonymccabe84,
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link:
https://community.idmobile.co.uk/inbox/overview
Thanks,
Tyler