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Claim chromebook.

  • January 4, 2025
  • 3 replies
  • 357 views

Dalia Spudyte
Community Member

I upgrade my phone but didn't received any documents.When I did an upgrade says that I can claim free chromebook ,so where is the dociments?How can I claim with no proof?

Best answer by Tyler

Hey there ​@Dalia Spudyte, ​@Andypat1 & ​@CREBOS, sorry to hear that.

 

The details on how to claim the Chromebook can be found here:

 

https://www.idmobile.co.uk/claim-your-offer

 

If you require a proof of purchase, then please contact our live-chat and request for them to send you one, which they should be able to do:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler

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  • New
 Contributor
  • January 6, 2025

I'm struggling with this too. Got through to someone on live chat who said that I have to request a proof of purchase off them, so now have that and the link to claim it  doesn't work now as well, really annoying and think they just want people to give up as too much effort


  • New
 Contributor
  • January 6, 2025

Have had no information at all about how to claim


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • January 7, 2025

Hey there ​@Dalia Spudyte, ​@Andypat1 & ​@CREBOS, sorry to hear that.

 

The details on how to claim the Chromebook can be found here:

 

https://www.idmobile.co.uk/claim-your-offer

 

If you require a proof of purchase, then please contact our live-chat and request for them to send you one, which they should be able to do:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler