Hi my monthly direct debit is 14.00 but 37.99 has just been taken from my account van you advise thanks
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Hi forget this message I was looking at wrong account
Hi
Have you checked your bill in the iD Mobile app or via email?
Have you made an upgrade or plan change recently?
Tom
Hi Tom apologies I was looking at the wrong account I think the charges are for my wife's and daughters phones
Hi
No worries, glad to hear that’s sorted.
Tom
Thanks Tom have a good day
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