On the app and online it said I can early upgrade from today. So I have logged in to have a look at my options and now it says that it is too early for me to upgrade?

You could call the iD Mobile telephone sales team, to discuss your upgrade options, @Tashapm.Contact iD sales between 9am - 6pm, on 020 7139 1397.

Hi @TashapmIs your upgrade date today? (03/03)It may be worth trying later on in the day or even on the next day or as @andewhitesuggests, calling the sales team.Tom

early upgrade option has gone | iD Mobile Community

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

No purchase necessary.

The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

This promotion is open to all UK residents aged over 18 years (except for employees and their families of the Promoter and their group of companies, agents (including affiliates), suppliers and anyone connected with this promotion).

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