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End of contract and still paying monthly supplement

  • August 24, 2025
  • 4 replies
  • 310 views
F
New Contributor

I want to know how you can continue to charge me my existing monthly charge when the phone is paid off. Daylight robbery 

August 24, 2025

Your service ends when you end it, as per the terms and conditions you agreed to. Perhaps next time, you should read the terms and conditions of the contracts you sign to avoid feeling like you’ve been deceived. 

    4 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • August 24, 2025

    Your service ends when you end it, as per the terms and conditions you agreed to. Perhaps next time, you should read the terms and conditions of the contracts you sign to avoid feeling like you’ve been deceived. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • August 27, 2025

      Hey there ​@Fiona Blades, we hope the great advice from ​@WelshPaul was able to help.

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      F
      New Contributor
      • Fiona Blades
      • Author
      • New Contributor
      • August 27, 2025

      Haha obviously didn't see that. More trash from ID. Made enquiries and no other mobile provider continues to charge you the same monthly subscription after you've paid the phone off.

      Thanks ​@WelshPaul 

      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • August 30, 2025

      Hey there ​@Fiona Blades, I can confirm this is the same for other networks also. One example of this would be EE, who continue to charge you on the same contract and charges unless you decide to change plan, upgrade, or cancel with them.

       

      This is standard practice across most networks, and we all require 30-days notice to cancel, or you can request a PAC code and use it when you like.

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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