having problems with the phone since it updated it is not working | iD Mobile Community
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having problems with the phone since it updated it is not working

  • September 9, 2025
  • 1 reply
  • 8 views

Since I updated my phone it is not working properly 

1 reply

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  • iD Mobile Employee
  • September 11, 2025

Hello ​@Terri Shedd 

 

Thank you for getting in touch. 

We are very sorry to hear you are experiencing issues with your phone following an update. 

Can you please expand on what has been happening and we will do all we can to help?

Are calls/texts/data all impacted?

 

Thanks, 

 

Natalie