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  • March 1, 2025
  • 3 replies
  • 38 views
Dave O'Malley
New Contributor

I bought my ex an id mobile but she swapped sim and I don’t have the original number. How am I supposed to pay the bill as I can’t logon without the number?

    3 replies

    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • March 2, 2025

    Hi ​@Dave O'Malley,

    Welcome to the Community!

    If you are the account holder we can provide you with the number on the account.

    Please let us know if you would like us to PM you and we can assist you further.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Dave O'Malley
      New Contributor
      • Dave O'Malley
      • Author
      • New Contributor
      • March 3, 2025

      Hi Kash 

       

      please pm me

      Tom
      iD Mobile Employee
      Forum|alt.badge.img+25
      • Tom
      • iD Mobile Employee
      • March 3, 2025

      Hi ​@Dave O'Malley 

       

      We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

       

      To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

       

      Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

       

      We’ll see you there. 

       

      Tom

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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