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help paying final bill

  • March 31, 2025
  • 2 replies
  • 42 views
Taryn Nel
Community Member

I need to pay a final bill of another number but no longer have the sim - how do I pay it - you have reported me to credit agencies for non payment but not given any ways to pay it which do not involve using a sim which is no longer in use?

 

    2 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • March 31, 2025

    Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser ​@Taryn Nel   

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • March 31, 2025

    Hello ​@Taryn Nel 

     

    We are sorry to hear you are experiencing issues paying your final bill. 

    You can make a manual payment by calling our dedicated payment line on 0333 003 0001.

     

    Thanks, 

     

    Natalie

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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