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help paying final bill

Taryn Nel
Community Member

I need to pay a final bill of another number but no longer have the sim - how do I pay it - you have reported me to credit agencies for non payment but not given any ways to pay it which do not involve using a sim which is no longer in use?

 

    2 replies

    MZone
    Gold Contributor
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    • MZone
    • Gold Contributor
    • 912 replies
    • March 31, 2025

    Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser ​@Taryn Nel   

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2066 replies
    • March 31, 2025

    Hello ​@Taryn Nel 

     

    We are sorry to hear you are experiencing issues paying your final bill. 

    You can make a manual payment by calling our dedicated payment line on 0333 003 0001.

     

    Thanks, 

     

    Natalie

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