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ID are Useless

  • March 19, 2025
  • 1 reply
  • 22 views
M
New
 Contributor

I have been trying to pay my bill. Service cut, no way of speaking to anyone to resolve, had the bank reverse the payment and tried again, same problem. This company is an absolute disgrace, completely screwed up my work day. No doubt won't have a response to this either. 

    1 reply

    MZone
    Gold Contributor
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    • MZone
    • Gold Contributor
    • 907 replies
    • March 19, 2025

    Hey ​@Misherwood90 . We had an issue with payments yesterday. This issue has been resolved by the team, and they’re currently processing the backlog. We expect the payments to process by midday today and your bar will be subsequently lifted.

    If multiple payments have been taken, you’ll need to contact us: https://www.idmobile.co.uk/live-chat

    Type ‘Speak to someone’ to connect to an agent.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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