Is it possible to pay upfront and create a credit? | iD Mobile Community
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Question

Is it possible to pay upfront and create a credit?

  • August 2, 2025
  • 3 replies
  • 26 views

CliffhangerUk
Active Contributor

What happens if i make a payment via the website and have a credit? Will the direct debit continue to be taken?

3 replies

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • August 4, 2025

Hi ​@CliffhangerUk  welcome to the community! 👋

No, if you over pay and add a credit, your bills will come from that until it runs out.


CliffhangerUk
Active Contributor
  • Author
  • Active Contributor
  • August 4, 2025

Great. Thanks. That is my intention. 


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • August 4, 2025

No worries ​@CliffhangerUk 

You can make a manual payment by calling our dedicated payment line on 0333 003 0001 or by calling 7777 from your iD Mobile number.

Please let us know if we can do anything else 🙂