I have a spend cap of £5 on my account. I’ve just logged in and checked.
And yet i’ve gone to France, and received a text message from ID saying my spend cap is £45…
Why is this? Is there a separate ‘roaming spend cap’ ?
Do we have the option of buying bundles of 20GB or 30GB (to roam with) when we consume our data allowance?
Many Thanks
Conor
Best answer by MZone
£45 is the default roaming cap imposed by Ofcom but if you have set a spend cap it overrides the roaming cap. You can currently use all your data allowance in a roam free destination as the 30GB limit is not been imposed yet. There are no separate add ons for roaming in roam free destination such as France.
If you use more than your standard UK allowances, you will incur the below out-of-plan charges.
| Roaming | Pay monthly | Pay-as-you-go**** |
|---|---|---|
| Calls to UK* | £0.40 | £0.40 |
| Calls to France* | £0.40 | £0.40 |
| Calls received* | £0.00 | £0.00 |
| Texts to France** | £0.14 | £0.14 |
| Texts to UK** | £0.14 | £0.14 |
| Picture message (MMS) sent** | £0.55 | £0.05 |
| Internet and Data (per MB)*** | £0.10 | £0.10 |
* Price per minute
** Please note: MMS charges vary. For further information, refer to Terms & Conditions. If you joined or upgraded on or before 20th June 2023 the MMS cost is £0.30 per message for Roaming within EU Bands 1 and 2.
*** Data is charged or deducted in one kilobyte (KB) increments and any part KB used will be rounded up to the nearest KB
**** The charges below will apply to all Pay-as-you-go customers starting from 1st October 2024. Find out more about the current charges here.
Prices shown include VAT where applicable.
+22£45 is the default roaming cap imposed by Ofcom but if you have set a spend cap it overrides the roaming cap. You can currently use all your data allowance in a roam free destination as the 30GB limit is not been imposed yet. There are no separate add ons for roaming in roam free destination such as France.
If you use more than your standard UK allowances, you will incur the below out-of-plan charges.
| Roaming | Pay monthly | Pay-as-you-go**** |
|---|---|---|
| Calls to UK* | £0.40 | £0.40 |
| Calls to France* | £0.40 | £0.40 |
| Calls received* | £0.00 | £0.00 |
| Texts to France** | £0.14 | £0.14 |
| Texts to UK** | £0.14 | £0.14 |
| Picture message (MMS) sent** | £0.55 | £0.05 |
| Internet and Data (per MB)*** | £0.10 | £0.10 |
* Price per minute
** Please note: MMS charges vary. For further information, refer to Terms & Conditions. If you joined or upgraded on or before 20th June 2023 the MMS cost is £0.30 per message for Roaming within EU Bands 1 and 2.
*** Data is charged or deducted in one kilobyte (KB) increments and any part KB used will be rounded up to the nearest KB
**** The charges below will apply to all Pay-as-you-go customers starting from 1st October 2024. Find out more about the current charges here.
Prices shown include VAT where applicable.
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