Why am i being charged over £100 for line rental? I have 21 days left on my contract and never heard of line rental charges before.
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Have a look at you bill on your online account/iD app.
Failing that probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser
The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.
Hi
Your line rental is your normal monthly amount, have you changed your billing date recently?
https://www.idmobile.co.uk/directdebit
Tom
Reply.
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