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my bill does not seem right and i feel i havr been charged too much

  • March 29, 2026
  • 0 replies
  • 10 views

Hi my bill has come in at £83 this month when only supposed to be £26.99, I did but 2 data packs so expected a little add on. But I have 2 reoccurring charges for 24.99 and 25.98 that I don’t understand what they are… please can you inform me as one is for march to April

Anneline M
iD Mobile Employee
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  • iD Mobile Employee
  • March 29, 2026

Hi ​@donnabain

 

Thank you for getting in touch. We’d be happy to have a look into this for you. 

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

-Anneline