out of plan charges

Have you looked at you bill breakdown for an explanation of said charges?

Yeah i have, it stays at £24.99 and isnt meant to go above that 

Your most recent iD bill would show all out-of-plan charges, within the itemised line items for calls, texts and mobile data (Internet), ​@Kenny Stephen Saville. 

Another possibility is the billing period was more than one-month, which could happen if you’ve changed or upgraded your iD plan.

Im just confused with why it took the £9.85 out when i paid the bill a couple weeks before hand, and i have looked at the bill but it doesn't mention why its done that

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Looks like you’ve overpaid at some point, ​@Kenny Stephen Saville. 

Also, your bill for £9.85 covers more than 1-month (29th Jan to 9th Mar), which seems odd.

Probably best to speak to iD customer service about your bill, via their web chat.

• Live Chat. F.A.Q.

• How do I contact iD Mobile? F.A.Q.

These community articles might help.

Thx endewhite, it was what confused me as well, i will get in contact with then regarding this, but thank you and i hope you have a great rest of your day