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Overdue bill payment

  • March 25, 2025
  • 1 reply
  • 36 views
molpri
Community Member

I keep getting told I have an outstanding bill payment on my account, however my bill payments read that I paid my bill on 19/03/25. Can you explain why I have an outstanding balance? 

    1 reply

    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • March 25, 2025

    Hi ​@molpri,

    Welcome to the Community ​@suzanekirby56 is not an iD Mobile employee.

    Please do not post your number publicly via any channnel,

    Have you checked your account to show if there is an outstanding balance.

    .

     

    Kash

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