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Question

pay with a credit card without logging in

  • August 24, 2025
  • 7 replies
  • 44 views
A
Active Contributor

I'm a new customer and I'm traveling right now, and I can't log in to my account and pay my bill because I don't have my SIM card with me. Is there no way to pay with a credit card without logging in, or is it impossible to log in without receiving a code on the SIM card?

    7 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • August 27, 2025

    Hey there ​@aghaeian, to make payment, you need to do so via the app/website or via the automated payment phone-line. These are the only two payment methods we offer.

     

    Thanks,

    Tyler

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    A
    Active Contributor
    • aghaeian
    • Author
    • Active Contributor
    • August 27, 2025

    Hi ​@Tyler C ,

    What is automated payment phone-line number from outside uk calling?

     

    Regards

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • August 30, 2025

    Hey there ​@aghaeian, we only have one automated payment phone-line.

     

    Thanks,

    Tyler

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    A
    Active Contributor
    • aghaeian
    • Author
    • Active Contributor
    • August 30, 2025

    ​@Tyler C I call +443330037777 and pay bill. 

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 3, 2025

    Hey there ​@aghaeian, have you managed to make the payment?

     

    Thanks,

    Tyler

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    A
    Active Contributor
    • aghaeian
    • Author
    • Active Contributor
    • September 3, 2025

    ​@Tyler C Yes 

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 4, 2025

    We’re glad to hear ​@aghaeian.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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