ID have cut off my phone after saying I have no paid my phone bill. Although I have proof from my online banking and their ‘bill’ section of my account shows I have paid everything and I am up to date. I cannot find a phone number to call to sort this out and the AI chat bot aren’t much help.
phone cut off
+26Unfortunately
The iD advisers work until 8pm on weekdays.
After connecting to their web chat, tell the 24/7 bot you’d like to “talk to a person”.
+24Hi
Welcome to the Community!
I hope that you manage to get this resolved.
If you still require assistance, please get back to us.
Kash
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